Money-back policy

Last Updated: 10.07.2026

At Tai Chi Walking for Beginners, we want you to have a positive experience using our Service.If you are not satisfied with your purchase, you may request a refund in accordance with this Money Back Policy and applicable consumer protection laws.

Refund requests for purchases made through our website must be submitted within 14 days of the Transaction date.
Refund eligibility is determined in accordance with Paddle's Refund Policy and applicable consumer protection laws.
Nothing in this Money Back Policy limits any mandatory consumer rights available to you under applicable law.

Subscriptions purchased through our website are processed by:
• Paddle.com Market Limited ("Paddle")
• Paddle acts as the Merchant of Record for these transactions.

Paddle is responsible for certain payment-related activities, including:
• Payment processing;
• Billing;
• Tax calculation and collection;
• Invoice generation;
• Payment-related support;
• Processing refunds where applicable.

By completing a purchase through our website, you may also be subject to Paddle's Buyer Terms and Paddle Refund Policy.

If you purchased your Subscription through our website and would like to request a refund, your request must be submitted in accordance with Paddle's Refund Policy.

Refund requests for purchases processed by Paddle are handled in accordance with Paddle's Refund Policy and applicable consumer protection laws.
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If you need assistance with your Subscription or have questions about your purchase, you can contact us at:
Support Email: taichi.help@proton.me

If you purchased your Subscription through the Apple App Store or Google Play Store, refund requests must be submitted directly through the applicable platform.
We cannot process refunds for purchases made through Apple or Google.

To request a refund:
• Apple App Store
‍• Google Play Store

‍Refund decisions for these purchases are made by Apple or Google according to their respective policies.

You may cancel your Subscription at any time.
Cancellation prevents future renewal charges but does not automatically provide a refund for the current billing period.
You will continue to have access to your Subscription benefits until the end of your current billing period.
Deleting the application does not cancel your Subscription.

If your refund request is approved:
• Refunds will be issued to the original payment method used for the purchase;
• Processing times may vary depending on your payment provider or financial institution;
• Paddle, Apple, or Google may apply their own refund processing timelines.

If you have questions about this Money Back Policy or would like to request a refund, please contact us:
Company: VISIBLEWEBS INC.
Support Email: taichi.help@proton.me
Address: 55 Wheatfield Road, Barrie, Ontario, L9J0T4, Canada

We will review your request and respond as soon as reasonably possible.